Policies

How Citeveriq works, what we promise, and what our results mean. Version 1.0, effective 10 October 2026.

Using Citeveriq

Terms of Service The agreement between you and Citeveriq Research Metrics when you use this website, list a journal or buy an evaluation.
Privacy Policy What personal data we collect, why, how long we keep it and how to exercise your rights.
Cookie Policy Citeveriq uses only the cookies needed to sign you in and protect the website.
Disclaimer What Citeveriq results mean, and what they do not mean.
Email and Communications Policy Which emails we send, why, and how to stop them.
Grievance Redressal How to raise a complaint and how quickly we respond.

Evaluations and results

Evaluation Policy How an evaluation is carried out, who decides the result, and what the publisher can expect.
Independence and Conflicts of Interest How Citeveriq keeps evaluations independent of payments and personal connections.
Appeals and Corrections How to correct an error on a profile or appeal an evaluation result.
Certificate Policy When a certificate is issued, how to verify it, how it may be displayed and when it can be withdrawn.
Awards Policy How the Best Journal of the Year awards are decided.
Data Sources and Limitations Where directory data and citation data come from, and their limits.

Payments

Fees, Cancellations and Refunds What is free, what is paid, and when you can get your money back.